Apartment Life

RELATIONSHIPS HELP RESIDENTS STAY HAPPY

CARES is dedicated to bringing friendships and a greater sense of community to apartment living. The CARES program redefines the resident experience through relationships, with a focus on increasing retention, enhancing online reputation, and improving satisfaction. CARES helps clients achieve their goals because connections with residents aren’t just good for the community – they’re good for business too.

Business value of cares

Building resident relationships

Based on a survey conducted by Witten Advisors:

83% of apartment residents and 92% of staff said that the “sense of community” was stronger at a CARES community.

93% of the apartment staff said that CARES increased the quality of life for their residents.

Residents who have participated in CARES events increased their average number of friendships 175% – from 1.9 to 5.4.

View Case Study

Impacting Real Communities and Real Lives

A Cielo resident inquired if CARES would be at the community for the following year. When we said yes, she said, “Perfect, I’ll renew my lease as well.
Cielo Property Manager, Cielo Apartments, Austin, TX